Every product page on our website has a dedicated 'Things to Know' tab and 'FAQ' tab. We encourage ALL our customers to go through the questions or at least the questions most important to them before purchasing to ensure you make the right choice for your needs.
Of course if you still can't find the answer to your question, please just e-mail us at support@simcorner.com and we can look to assist.
- Order your travel SIM online and select the delivery method that best suits your travel date. SimCorner delivers to many countries across the world and has dispatch locations in Australia, Canada, New Zealand and United Kingdom.
- Receive your SIM in the mail prior to departing for your trip.
- Insert your SIM card in your phone as soon as you land and stay connected.
To ensure your device is compatible is to ensure your phone is unlocked. Please note being on a post-paid plan doesn't mean your phone is locked. If you are unsure, please just check with your current service provider.
As long as your device/phone is unlocked it will be compatible with all our products unless stated otherwise. For example, the USA (T-Mobile) sims, the Japan sims and China sims use different bands/frequencies for their 4G data speeds and even 3G so not ALL phones will be compatible with the above products. For more information regarding compatibility for these products specifically, please visit the 'Things to Know' and 'FAQ' pages located on the actual product pages of the mentioned countries as these will specifically address the sim you are looking to purchase. We encourage customers to read the 'Things to Know' / FAQ for any product before purchasing.
- Your order number or the name that the order is under along with the sim card number and phone number (if applicable).
- Which country you are in currently and whether the sim card connects to any network, if so, which network?
- Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
- Message us screenshots of any error message you are getting.
- What phone model you are using?
- Any other information about the issue, which will assist us in helping you resolve the issue.
How much mobile data you’ll need for your travels depends largely on your usage habits and trip duration. Light users stick to messaging and light browsing. Moderate users layer in social media, navigation, and possibly some music streaming. Heavy users take it further with streaming, uploading, and downloading
—think digital nomads, content creators, or those on workations.
Here’s a general guide for short-term trips (1 to 7 days):
~ Light users: 2 to 5GB
~ Moderate users: 5 to 10GB
~ Heavy users: 10GB or more
For trips lasting more than two weeks, a 15GB or unlimited data plan should be sufficient to cover both your essential data needs and any contingencies.
Additional Itinerary Considerations:
If your travel plans mainly involve cities with reliable Wi-Fi, you’ll likely rely less on mobile data. However, if you're concerned about the security of public Wi-Fi, or if you're heading to remote areas or going on extended trips (e.g., road trips) where Wi-Fi may not always be available, plan for higher data usage. It’s always safer to have your own secure and reliable data connection while travelling.
Activate your eSIM or SIM card effortlessly—no delays, no hassle! Enjoy seamless global connectivity at your fingertips.
How SimCorner eSIMs and SIM Cards Work
Purchase a Data Plan
Select your destination and choose an eSIM or SIM card plan that fits your data needs.
Set Up Your eSIM or SIM Card
Simply scan the provided QR code for your eSIM, or insert your SIM card to get started.
Activate When Ready
Get connected instantly and start using your data whenever you need it.
Simplify Your Travel With SimCorner
Subscribe to our newsletter for the latest travel tips, exclusive deals on our SIM and e SIMs.