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SimCorner FAQ Section

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SimCorner is an Australian multinational company that provides international travel sim cards and travel products. Founded in 2012, SimCorner has partnered with some of the world's largest mobile telecommunication providers and travel product companies to take the hassle out of international travel. SimCorner has steadily grown globally and now has dispatch locations in Australia, New Zealand, Canada and UK. Forgot the frustrations of sourcing a prepaid sim card on your holiday and save time by buying online. Choose sim cards that meet your travel needs and say goodbye to international roaming charges forever.
Make sure that your device is unlocked before you depart for your trip.Please note: Being on a post-paid plan or contract with your local carrier doesn't mean your phone is locked. If you are unsure, please check with your current service provider.
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Every product page on our website has a dedicated 'Things to Know' tab and 'FAQ' tab. We encourage ALL our customers to go through the questions or at least the questions most important to them before purchasing to ensure you make the right choice for your needs.

Of course if you still can't find the answer to your question, please just e-mail us at support@simcorner.com and we can look to assist.

SimCorner provides coverage in over 130 countries and territories. For single-country trips, we offer eSIMs and SIM cards from trusted local carriers. For multi-country trips, we provide eSIMs and SIM cards with regional coverage, as well as international data eSIMs and SIM cards that offer reliable connectivity across a wide range of destinations. To check if we have coverage for your specific destination, feel free to search our product pages or get in touch with us for more information.
no new phone number is provided. While you won’t be able to make direct calls or send SMS, you can still communicate via data-based apps like WhatsApp and Viber. Additionally, you can add credit to your Viber or Skype account to make local and international calls to landlines and mobiles.
SimCorner's travel eSIMs and SIM cards generally support personal hotspot or tethering, allowing you to share your internet data with other devices while on the go. However, some products may have carrier restrictions on tethering. Please refer to the product pages for more details.
No, there are no hidden fees or charges with SimCorner's travel eSIMs and SIM cards. The price you see is the price you pay. We prioritise transparency in pricing and features. Please review the product details for more information. For further clarification, you may reach out to SimCorner’s customer support.
Our travel eSIMs and SIM cards are available for over 190 countries. We also offer travel eSIMs and SIM cards with regional and international coverage, ideal for multi-country itineraries. You can explore available options in the navigation menu or enter your destination in the search field to find the best product for your trip.
  • Order your travel SIM online and select the delivery method that best suits your travel date. SimCorner delivers to many countries across the world and has dispatch locations in Australia, Canada, New Zealand and United Kingdom.
  • Receive your SIM in the mail prior to departing for your trip.
  • Insert your SIM card in your phone as soon as you land and stay connected.

To ensure your device is compatible is to ensure your phone is unlocked. Please note being on a post-paid plan doesn't mean your phone is locked. If you are unsure, please just check with your current service provider.

As long as your device/phone is unlocked it will be compatible with all our products unless stated otherwise. For example, the USA (T-Mobile) sims, the Japan sims and China sims use different bands/frequencies for their 4G data speeds and even 3G so not ALL phones will be compatible with the above products. For more information regarding compatibility for these products specifically, please visit the 'Things to Know' and 'FAQ' pages located on the actual product pages of the mentioned countries as these will specifically address the sim you are looking to purchase. We encourage customers to read the 'Things to Know' / FAQ for any product before purchasing.

Should you run into any issues with the sim card whilst overseas then we encourage you to email us immediately at support@simcorner.com and let us know the following information.
  • Your order number or the name that the order is under along with the sim card number and phone number (if applicable).
  • Which country you are in currently and whether the sim card connects to any network, if so, which network?
  • Did you receive any SMS after you inserted the sim card? If so, please send us a screenshot of that message.
  • Message us screenshots of any error message you are getting.
  • What phone model you are using?
  • Any other information about the issue, which will assist us in helping you resolve the issue.
Roaming is a service provided by your local carrier that allows you to use your mobile phone for calls, texts, and data outside your home network's coverage area. However, it often comes with significant additional charges and inconsistent signal strength. SimCorner's eSIMs and SIM cards offer a more affordable, reliable, and convenient alternative for staying connected while travelling internationally. And they're not just for mobile phones—they work with all compatible devices!
First, narrow down your options by destination. Then, consider the duration of your trip, your device's compatibility with eSIMs or SIM cards, and your data requirements. You may also reach out to SimCorner's customer support for personalised recommendations.
Yes, SimCorner offers unlimited data plan eSIMs and SIM cards for various destinations, subject to data caps. Be wary of advertisements claiming 'unlimited data' without addressing typical limits or throttling practices, as these may be misleading.
Yes, select SimCorner travel eSIM and SIM card plans are compatible with 5G networks, offering faster speeds and a more reliable connection in areas with 5G coverage. We also offer plans that support 4G speeds, which are more widespread and available in most areas around the world.

How much mobile data you’ll need for your travels depends largely on your usage habits and trip duration. Light users stick to messaging and light browsing. Moderate users layer in social media, navigation, and possibly some music streaming. Heavy users take it further with streaming, uploading, and downloading

—think digital nomads, content creators, or those on workations.

Here’s a general guide for short-term trips (1 to 7 days):

~ Light users: 2 to 5GB

~ Moderate users: 5 to 10GB

~ Heavy users: 10GB or more

For trips lasting more than two weeks, a 15GB or unlimited data plan should be sufficient to cover both your essential data needs and any contingencies.

Additional Itinerary Considerations:

If your travel plans mainly involve cities with reliable Wi-Fi, you’ll likely rely less on mobile data. However, if you're concerned about the security of public Wi-Fi, or if you're heading to remote areas or going on extended trips (e.g., road trips) where Wi-Fi may not always be available, plan for higher data usage. It’s always safer to have your own secure and reliable data connection while travelling.

The validity period and the option to extend depend on the product you select. Our travel eSIMs and SIM cards are available in a range of validity periods, from as short as 5 days to up to 90 days. We recommend selecting a product that fully covers the duration of your trip, with some allowance for any unexpected changes to your itinerary.

Activate your eSIM or SIM card effortlessly—no delays, no hassle! Enjoy seamless global connectivity at your fingertips.

How SimCorner eSIMs and SIM Cards Work

Purchase Data Plan

Purchase a Data Plan

Select your destination and choose an eSIM or SIM card plan that fits your data needs.

Set Up eSIM or SIM

Set Up Your eSIM or SIM Card

Simply scan the provided QR code for your eSIM, or insert your SIM card to get started.

Activate When Ready

Activate When Ready

Get connected instantly and start using your data whenever you need it.

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