Question 1

Which SIM card is best in Singapore?

Accepted Answer

Singtel has the largest network coverage in Singapore and is considered to be the best SIM card in Singapore. Singtel is one of the networks SimCorner partners with, so when you purchase from SimCorner, you enjoy Singtel coverage at local rates—but without the long airport queues, ID fuss, or local store inconveniences. Plus, you get round-the-clock support for any issues, home delivery, and the latest deals from SimCorner.

Question 2

Can I order a Singapore SIM card in advance and have it delivered to my home?

Accepted Answer

Yes, you can order our prepaid SIM card Singapore in advance before your travel. We currently ship in Australia and New Zealand. Ideally, it takes about 2 to 9 business days for the SIM card to be delivered, varying as per your chosen shipping mode. Hence, it is advised to place your order in advance to match a few days before your departure date, and actually activate the SIM upon landing abroad.

Question 3

Do I need to unlock my phone for a Singapore SIM card to work?

Accepted Answer

A locked device indicates that your device is tied to your home carrier. Hence, you must ensure that your phone is unlocked to be able to use any network other than your home provider. An unlocked device will accept SimCorner’s tourist SIM Singapore, including physical and eSIMs. If your handset is locked, contact your current provider to get it unlocked before travel.

Question 4

Can a foreigner buy a SIM card in Singapore?

Accepted Answer

Yes, you don’t have to hold a Singapore nationality to buy a SIM card in Singapore. You will only require your valid passport or equivalent official ID for registration. It helps verify your identity and link the SIM to your name. However, this also makes buying an airport or local SIM tedious. With SimCorner, you skip this entire process and directly enjoy connections with the top local providers upon landing.

Question 5

How long does activation take for my tourist SIM Singapore?

Accepted Answer

There’s no waiting period—just insert or scan, connect, and go online. With the SimCorner Singapore SIM card, activation is instant once your physical SIM connects to a local partner network. 

Be sure to keep your profile installed exactly as outlined in the user guide to avoid disruptions in connectivity. If you experience issues, try toggling airplane mode on and off to reset the connection. Should problems persist, SimCorner’s customer service is just a message away—available 24/7.

Question 6

Can I set up my Singapore SIM card before landing?

Accepted Answer

Yes, it is advised that you set up your SIM card for Singapore before landing. 

You should keep your profile registered with SimCorner beforehand. You can also keep your SIM card inserted in your device, though you should turn on data roaming only upon landing. Once the data roaming is enabled on your SimCorner’s SIM card Singapore, it will catch a network and be activated instantly. The validity timer begins with activation. If you are travelling to multiple countries, it is advised that you insert the SIM only once you have landed in Singapore.

Question 7

Can I top up my Singapore SIM card data or extend its validity?

Accepted Answer

SimCorner’s prepaid Singapore tourist SIM card is a single-use SIM. Hence, it doesn’t support top-ups or validity extensions. If you need more data or validity, you need to purchase a new SIM card altogether. Since we do not currently deliver in Singapore, it is advised that you buy multiple SIM cards in advance, as per your data and validity needs, and activate them as and when required.

Question 8

Do I need data roaming turned on to use my SIM card Singapore abroad?

Accepted Answer

Yes, it is essential that your data roaming is turned on to be able to connect to a local network. The data roaming must be enabled on SimCorner’s Singapore SIM card only—not on your home carrier. Switching on roaming with your home carrier will trigger expensive roaming charges.

Question 9

Can I use WhatsApp with a Singapore SIM?

Accepted Answer

Yes, you can use your WhatsApp with our prepaid Singapore SIM card. SimCroner places no restrictions on the use of any app, including your WhatsApp video or audio calls. You can freely share messages, multimedia, or make calls as required. There are no pay-as-you-go type of charges for video calls through WhatsApp or FaceTime either, which are usually associated with roaming.

Question 10

How much data do I get with the plan, and how long does it last?

Accepted Answer

The SimCorner Singapore tourist SIM card offers 20 GB of data. It is valid for 31 days from activation, i.e., the validity begins from the moment you connect to a local network. This is suitable for travellers who have moderate data usage and need stable data for navigation, social media, or streaming.

Question 11

Does a tourist SIM Singapore include local calls and SMS, or is it data-only?

Accepted Answer

The Singapore travel SIM card by SimCorner is a data-only option. It does not include any facilities for local or international calls/ SMS. This SIM card does not come with a phone number either. You must use online platforms like WhatsApp, Instagram, or Facebook to stay connected via calls and messages. On the other hand, SimCorner has no unnecessary restrictions on the online call allowances.

Question 12

What if I need a plan with less validity?

Accepted Answer

The best way to proceed is to buy a SimCorner Asia SIM Card if you need a plan with fewer validity days. Our Asia SIM card has 10 days of validity and comes with 6GB of data. It is perfect for travellers who need connectivity for maps, calls, and have moderate browsing needs. Plus, you don’t have to worry about boundaries.

Question 13

Which carriers does SimCorner’s Singapore SIM card use?

Accepted Answer

The SimCorner Singapore SIM card plan provides nationwide coverage on Singtel and M1 networks. These are among Singapore’s top carriers and thus ensure strong 4G/5G speeds throughout the city-state. You will get reliable performance in most areas tourists visit—malls and transport hubs alike. However, in the outskirts or more remote areas, the signal may face some inconsistencies, despite partnerships with the top local carriers.

Question 14

Does network coverage include airport, MRT, and public transport?

Accepted Answer

Yes. Singtel and M1—the networks behind SimCorner’s Singapore SIM card—provide coverage in major public transport systems, including MRT stations, Changi Airport, and urban transit. Speeds may fluctuate indoors or underground, but overall connectivity is strong enough for maps, streaming, and staying online during transit.

Question 15

Is there coverage outside of central Singapore (e.g. Sentosa, outlying islands)?

Accepted Answer

Yes, our Singapore tourist SIM card works with networks that cover Sentosa, Pulau Ubin, and other less central areas. Given the nationwide coverage by Singtel and M1, you should have data access across most inhabited islands and suburban zones. However, some weaker signals in remote natural parks or offshore locales shall be expected.

Question 16

What frequencies/ network bands does my device need to access Singapore SIM card at full speed?

Accepted Answer

To use 4G/LTE and 5G properly, your phone or device should support common Singapore bands (e.g., LTE Band 3, 7, 20, 28; 5G n78, etc.). Most of the recent unlocked phones (iPhones & Androids) will be compatible. If your device lacks support for relevant bands, you might experience slower speeds. It is always better to check your device specifications before relying on high-speed guarantees.

Question 17

Can I use a SIM card Singapore in tablets, MiFi devices, or iPads?

Accepted Answer

Yes. SimCorner’s plan supports multi-device compatibility: tablets, iPads, and MiFi devices are supported alongside iPhone and Android smartphones. These devices should also be unlocked and have appropriate SIM slots. Hotspot/ tethering is also allowed, making our SIM card for Singapore flexible across multiple gadgets.

Question 18

Is an eSIM version of the Singapore SIM card available?

Accepted Answer

Yes, if your device supports eSIM, you can instantly order one from SimCorner. It has more plan flexibility with options ranging from 7-45 days and 1-50GB of data. Furthermore, an eSIM will instantly be delivered to your email, within 5-10 minutes, regardless of where you are in the world. This also means—if you ever run out of data, just order another eSIM and get back online within minutes.

Question 19

What if my device is locked to another carrier?

Accepted Answer

If your phone is locked to another mobile provider, any Singapore SIM card you buy will not function. To visit Singapore on a locked device would mean mandatorily using exorbitant roaming with your home provider. However, unlocking is easy. You simply have to contact your home carrier to get it unlocked. Once unlocked, you can insert our Singapore travel SIM card and enjoy full service at far more affordable rates than roaming.

Question 20

Which SIM size will I receive for my Singapore SIM card?

Accepted Answer

SimCorner ships all physical SIM cards with multi-cut sizes, so they fit all types of SIM slots. Our SIMs have nano, micro, and standard sizes, despite most modern phones supporting nano size only. Even if you have an older phone, our SIM card Singapore will be compatible with your device.

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